REFUNDS
Refund Policy
Effective: September 5, 2026
1. Immediate digital delivery
The Full Report is digital content made available after payment confirmation. It includes 12 months of web access from payment and a downloadable PDF.
2. Change-of-mind cancellations
Because delivery begins immediately, change-of-mind refunds are generally unavailable after access is provided, to the extent permitted by applicable law. This does not limit cancellation, refund, or other consumer rights that cannot legally be waived.
3. When we provide assistance or a refund
Contact us if:
- you were charged more than once for the same report;
- a technical problem prevents access to the purchased report or PDF;
- the purchased content materially differs from its description; or
- applicable law requires a refund or another remedy.
Depending on the issue, we may restore access, correct the problem, or arrange a refund.
4. How to request help
Email futarishiru@gmail.com with the result URL, payment date, amount, and a description of the issue. Never send a full card number, card security code, password, or secret recovery code.
5. Link transaction support
Link is the merchant of record for Managed Payments transactions and provides transaction-level support. You may request transaction assistance or a refund through Link support. FutariShiru continues to handle product access and report-related issues through the contact above.